21st-century workers require a modern procedural documentation delivery platform. The 20th-century text on pages in digital manuals doesn't cut it.
Procedural documentation is the fabric that enables organizations to define, document, and harmonize (plan, integrate, and measure) their revenue cycle management ecosystem. Various types of silos that inhibit organizational effectiveness exists without quality procedural documentation. Departmental silos, technology silos, documentation silos, and most critical, information silos are the results of poor quality procedural documentation.
21st-century workers require a modern procedural documentation delivery platform. The 20th-century text on pages in digital manuals doesn't cut it. The Internet and mobile devices have influenced how 21st-century workers ingest information. There are large volumes of information coming at them from a very wide assortment of channels. Departmental silos, technology silos, documentation silos, and most critical, information silos are the results of poor quality procedural documentation.
21st-century workers are mobile-device savvy and oriented towards graphics. Remember, a picture is worth a thousand words. Pictures are easier and quicker to ingest and understand than words.
Hence, Process Resource Centers. Process Resource Centers are web frameworks that integrate all revenue cycle management procedural content. Web frameworks are great because, when properly designed for procedural content delivery, they link and deliver workflows, policies, workflows, accountabilities, applications, and much more to the worker in the context of their work. Designed appropriately, Process Resource Centers enable all tiers of working staff to visually and operationally consume procedural documentation in a manner that quickly gets everyone on the same page. Process Resource Centers are purposefully designed to meet the procedural documentation ingestion requirements of 21st- century workers.
Procedural content includes:
All resources are a few finger taps away.
21st-century workers require a modern procedural documentation delivery platform. The 20th-century text on pages in digital manuals doesn't cut it. The Internet and mobile devices have influenced how 21st-century workers ingest information. There are large volumes of information coming at them from a very wide assortment of channels. Departmental silos, technology silos, documentation silos, and most critical, information silos are the results of poor quality procedural documentation.
21st-century workers are mobile-device savvy and oriented towards graphics. Remember, a picture is worth a thousand words. Pictures are easier and quicker to ingest and understand than words.
Hence, Process Resource Centers. Process Resource Centers are web frameworks that integrate all revenue cycle management procedural content. Web frameworks are great because, when properly designed for procedural content delivery, they link and deliver workflows, policies, workflows, accountabilities, applications, and much more to the worker in the context of their work. Designed appropriately, Process Resource Centers enable all tiers of working staff to visually and operationally consume procedural documentation in a manner that quickly gets everyone on the same page. Process Resource Centers are purposefully designed to meet the procedural documentation ingestion requirements of 21st- century workers.
Procedural content includes:
- Policies
- Procedures
- Work instructions
- Regulations
- End-to-end workflows
- Applications
- Structured and unstructured data
- End-to-end Roles and responsibilities
- Organization charts
- Performance measures
- Financial analytics
- Glossaries
- Contacts
- Any other content related to revenue cycle management
All resources are a few finger taps away.
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As stated by a client, “We use the PRC (process resource center) to get work done!”
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